Last updated: October 2026

These Terms & Conditions apply to all bookings made directly with Just For Two (“Just For Two”, “we”, “us” or “our”), including bookings made through our website, by email, telephone, WhatsApp or other direct communication.

By making a booking or staying at Just For Two, the person making the booking (“the guest”, “you” or “your”) confirms that they have read and accepted these Terms & Conditions.

These Terms & Conditions are intended to be read in conjunction with the booking confirmation and any specific terms communicated to you at the time of booking.

Nothing in these Terms & Conditions is intended to exclude or restrict any rights you may have under applicable South African law, including the Consumer Protection Act 68 of 2008 (CPA).

1. The Accommodation

Just For Two comprises three self-catering accommodation units in Wilderness, Western Cape.

Each unit has its own description, facilities, maximum occupancy and applicable rate. The facilities and features applicable to a particular booking are those described for that unit at the time the booking is made.

We reserve the right to make reasonable changes to the accommodation, facilities or furnishings where necessary, provided that such changes do not materially reduce the nature or quality of the accommodation booked.

Photographs on our website are intended to provide an accurate representation of the accommodation, but minor differences in furnishings, décor or views may occur.

2. Making a Booking

A booking is considered confirmed once:

1. the accommodation, dates and number of guests have been agreed;
2. the applicable rate and booking terms have been accepted; and
3. the required payment or deposit has been received.

A booking confirmation will be sent to the guest using the contact details provided at the time of booking.

The person making the booking must be at least 18 years old and is responsible for ensuring that all information supplied to us is accurate.

The person making the booking is responsible for the conduct of all members of their party and for ensuring that all guests comply with these Terms & Conditions.

3. Rates and Payment

Rates are those displayed or quoted at the time the booking is made.

Unless otherwise stated, accommodation rates are quoted per unit per night and are based on the maximum occupancy specified for that unit.

Any additional charges applicable to the booking will be disclosed before the booking is confirmed.

Payment may be made using the payment methods offered at the time of booking.

A booking may be released or cancelled if the required payment is not received by the due date, after reasonable notice has been provided to the guest.

4. Cancellation by the Guest

You have the right to cancel an advance booking, subject to the provisions of the CPA.

Because accommodation is reserved for a specific period and cannot necessarily be resold at short notice, a reasonable cancellation charge may apply.

Our standard cancellation policy is:

More than 60 days before arrival

Cancellations made more than 60 days before the scheduled arrival date will normally receive a full refund of amounts paid, less any non-refundable transaction, payment-processing or third-party charges that cannot reasonably be recovered.

60 days or less before arrival

For cancellations made 60 days or less before arrival, a cancellation charge of up to 100% of the booking value may apply, depending on the circumstances.

In determining the cancellation charge, we will take into account the circumstances contemplated by the CPA, including:

• the amount of notice provided;
• the nature and duration of the booking;
• the likelihood of finding another guest for the cancelled dates;
• whether the accommodation can be resold;
• any costs or losses reasonably incurred as a result of the cancellation; and
• customary practices in the accommodation industry.

Where the accommodation is successfully re-booked for some or all of the cancelled dates, we may reduce the cancellation charge accordingly.

Nothing in this clause prevents a guest from exercising any cancellation right provided by applicable law.

We strongly recommend that guests obtain suitable travel insurance covering cancellation, illness, travel disruption and other unforeseen circumstances.

5. Cancellation by Just For Two

We reserve the right to cancel a confirmed booking in circumstances where it is reasonably necessary to do so, including where the accommodation becomes unavailable because of circumstances beyond our reasonable control or where the property cannot safely or lawfully accommodate guests.

Where we cancel a booking before arrival and cannot offer a suitable alternative, we will refund payments received for the affected accommodation.

Where reasonably possible, we will offer alternative accommodation or alternative dates before cancelling the booking.

6. Changes to a Booking

Requests to change the dates, accommodation unit, number of guests or other material details of a booking are subject to availability.

A requested change may affect the applicable rate.

Where a requested change cannot be accommodated, the original booking and its cancellation terms will continue to apply.

7. Check-in and Check-out

Standard check-in and check-out times will be communicated with your booking confirmation.

Guests must provide any information reasonably required to facilitate check-in.

Early check-in and late check-out are subject to availability and may incur an additional charge where applicable.

Guests who arrive substantially earlier than the agreed check-in time may not be able to access the accommodation until it has been prepared.

8. Occupancy and Guests

Only the number of guests stated on the booking may stay in the accommodation.

The maximum occupancy of each unit must not be exceeded without our prior written agreement.

Additional or unregistered guests may only stay with our prior approval and may be subject to additional charges.

Bookings may not be resold, transferred or offered to another person without our prior approval.

9. Children and Special Requirements

Any restrictions or requirements relating to children, minimum ages or suitability of a particular accommodation unit will be disclosed in the accommodation description or at the time of booking.

Guests are responsible for informing us of any special requirements that may affect their stay.

We will make reasonable efforts to accommodate such requirements where possible, but cannot guarantee that every request can be met.

10. House Rules

Guests are expected to treat the accommodation, its contents, neighbouring properties and the surrounding environment with reasonable care and consideration.

The following are not permitted without our prior written agreement:

• parties or events;
• excessive noise;
• activities that disturb neighbours or other guests;
• unlawful activities;
• smoking inside the accommodation; or
• occupancy exceeding the agreed maximum.

Guests must comply with any reasonable house rules communicated to them before or during their stay.

We reserve the right to require guests who seriously or repeatedly breach the house rules to leave the property.

Where a stay is terminated because of serious misconduct or a material breach of these Terms & Conditions, no refund will ordinarily be due, subject always to applicable law.

11. Damage, Loss and Breakages

Guests are expected to leave the accommodation in a reasonably clean and orderly condition.

Guests are responsible for loss of or damage to the accommodation, furniture, equipment, fittings or other property caused by themselves or members of their party, excluding reasonable wear and tear.

We will notify the guest of any damage or loss and may recover the reasonable cost of repair or replacement where the guest is responsible.

We will not charge a guest for ordinary wear and tear or damage for which the guest is not reasonably responsible.

12. Personal Belongings

Guests are responsible for their personal belongings, valuables, vehicles and other property brought onto the premises.

We recommend that valuable items are not left unattended.

To the extent permitted by law, Just For Two is not responsible for loss of or damage to personal belongings unless such loss or damage results from our failure to exercise the standard of care required by law.

13. Safety and Hazards

Guests must take reasonable care for their own safety and the safety of members of their party.

Guests must comply with any safety instructions provided by Just For Two.

Potential hazards or unusual features of the property will be identified where reasonably necessary.

Children must be supervised by a responsible adult at all times.

Guests must not interfere with safety equipment, electrical installations, security systems or other equipment provided for the safety of guests or the property.

14. Quality of the Accommodation

We will provide the accommodation and related services in a manner and quality that guests are generally entitled to expect, subject to the nature and description of the accommodation booked.

If you believe that the accommodation or services do not meet the standard reasonably expected, please notify us as soon as reasonably possible so that we have an opportunity to investigate and, where appropriate, remedy the problem.

Nothing in these Terms & Conditions limits any rights available to consumers under section 54 of the CPA or any other applicable law.

15. Problems During Your Stay

If you experience a problem with the accommodation, please contact us as soon as possible.

Where reasonably possible, we will attempt to resolve the problem during your stay.

Guests should not wait until after departure to report a problem if it could reasonably have been brought to our attention while they were staying with us.

Where we fail to provide services to the standard required by law, the remedies available to the guest will be those provided by applicable law.

16. Electricity, Water, Internet and Other Utilities

The accommodation may rely on municipal electricity, water, telecommunications and other external services.

Temporary interruptions to electricity, water, internet or other utilities may occur because of circumstances outside our reasonable control.

We will make reasonable efforts to restore or address interruptions where this is within our control.

No refund will automatically be due for a temporary interruption where the interruption is caused by circumstances beyond our reasonable control, subject to the guest’s rights under applicable law.

17. Liability

We do not exclude or limit liability where doing so would be unlawful.

Subject to applicable law, Just For Two will not be liable for loss or damage arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded or limited.

Where a limitation of liability is permitted by law, it will be interpreted only to the extent permitted by applicable law.

18. Events Beyond Our Control

We will not be responsible for failure or delay in providing accommodation or services where this results from circumstances beyond our reasonable control.

These may include, for example:

• natural disasters;
• severe weather;
• fire;
• flooding;
• civil unrest;
• government restrictions;
• interruption of essential services;
• infrastructure failure;
• epidemics or pandemics; or
• other events that could not reasonably have been prevented or anticipated.

Where such an event materially affects a confirmed booking, we will communicate with the guest and seek a reasonable solution in the circumstances.

19. Privacy and Personal Information

We collect and process personal information necessary to make and administer bookings, communicate with guests, process payments and provide accommodation services.

Personal information will be handled in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

Personal information will not be sold to third parties.

Where third-party service providers are required to process payments, bookings or other services on our behalf, relevant information may be shared with those providers to the extent reasonably necessary to provide the service.

Please refer to our Privacy Policy for further information.

20. Electronic Bookings and Website Transactions

When making a booking electronically, you agree that electronic communications, booking confirmations and records may be used to administer your booking.

Before completing an online booking, the applicable accommodation description, price, payment requirements and cancellation terms will be made available to you.

You will receive a record of your booking and applicable terms.

The website may contain links to third-party websites or booking platforms. We are not responsible for the content, availability or policies of third-party websites.

Bookings made through third-party platforms such as Airbnb, Booking.com or LekkeSlaap may additionally be subject to the terms and conditions of the relevant platform.

Where there is a conflict between these Terms & Conditions and mandatory rights under applicable South African law, the mandatory legal rights will prevail.

21. Website Information

We make reasonable efforts to ensure that information on our website is accurate and up to date.

Occasionally, errors, omissions or outdated information may occur.

If a material error affects a booking before it is confirmed, we will notify you and provide an opportunity to correct or cancel the booking where appropriate.

22. Complaints

We want to resolve complaints promptly and fairly.

If you are dissatisfied with any aspect of your stay, please contact us as soon as reasonably possible and provide details of the problem.

We will investigate the complaint and attempt to resolve it within a reasonable period.

Nothing in this complaints procedure limits your right to use any statutory complaint, dispute-resolution or legal process available to you.

23. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with in accordance with applicable South African law, subject to any statutory rights the consumer may have regarding jurisdiction, dispute resolution or access to a court or other competent forum.

24. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be severed or limited to the extent necessary, and the remaining provisions will continue to apply.

25. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time.

The Terms & Conditions applicable to a booking will be those that were provided or made available to the guest at the time the booking was confirmed, unless a later change is required by law.

26. Contact Details

Just For Two
Wilderness, Western Cape, South Africa

Email: info@justfortwo.co.za
Telephone / WhatsApp: +27(0)73 648 7991
Website: www.justfortwo.co.za

For bookings and enquiries, please use the contact details above.

Last updated: October 2026